Hydraquip Fluid Conveyance – Outside Sales

  • Job Tracking ID: 512893-591876
  • Job Location: Grand Prairie, TX
  • Job Level: Mid Career (2+ years)
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: November 06, 2017
  • Years of Experience: 2 - 5 Years
  • Starting Date: ASAP



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Job Description:

Fluid Conveyance - Outside Sales is responsible for the coverage, retention, development, and customer satisfaction of a specific group of customers within a sales territory.

Specific responsibilities may include:

 

  • Contact prospective and current Fluid Conveyance customers to solicit sales of hose and fitting products and services represented or provided by Hydraquip.

  • Manage client inquiries and follow up as required to offer price quotes and product or kitting information specific to client’s needs.

  • Travels to customer locations to introduce represented products, fluid conveyance solutions and services in a professional manner.

  • Read, understand and support company sales policies and protocols to provide proper and effective service to all customers, fostering long term, profitable business relationships.

  • Apply technical knowledge of company represented products and services to provide a value proposition that affectively addresses a customer needs.

  • Cover the specified customers in a manner defined by the company.

  • Conduct all customers’ call coverage as directed.

  • Cold-call and develop new account opportunities.

  • Complete call reports within the CRM as specified by company standards.

  • Maintain all required records regarding the customer in the sales territory.

  • Maintain all customer system ownership lists.

  • Maintain system ownership records showing special attachments by make, model and serial number.

  • Maintain hours of use for all systems in the customer system ownership files.

  • Develop sales forecasts and business plans for each assigned customer.

  • Have a developed sales and support business plan in place for each customer.

  • Have an available sales forecast for each special service or parts program for each customer.

  • Promote and sell system maintenance programs.

  • Promote and sell system repair and maintenance programs.

  • Promote and sell inspection programs.

  • Promote and sell oil sampling programs.

  • Promote and sell any service programs as directed by management.

  • Interpret market and opinion surveys.

  • Assess and maintain a competitive company sales position and market position for predefined accounts.

  • Maintain customer satisfaction for each customer within each commodity and service program.

  • Comply in a timely manner with all requests for company required information.

  • Complete all reporting requirements as directed.

  • Develop and create, in conjunction with sales management, all sales documents and sales aids required to achieve company objectives.

  • Work with all standard forms and procedures as outlined.

  • Follow all policies and procedures as specified in the company manuals.

  • Maintain high employee morale.

  • Maintain excellent customer relations.

  • Attain short and long term objectives through good management and planning.

  • Carry out all duties and responsibilities in an ethical and conscientious manner.

  • Support and participate in the organization’s continual improvement program and conform to ISO 9001 requirements by complying with the Quality Policy and procedures and meeting Quality Management System objectives.

  • Other duties may be assigned.

Experience and Skills:

2.1 EDUCATION AND TRAINING

  • Associate’s degree or higher in Marketing or other related field.

  • Certified Fluid Power Mechanic or equivalent.

  • Certified Fluid Power Technician or equivalent is preferred.

  • Certified Fluid Power Hydraulic Specialist or equivalent is strongly preferred.

  • Experience as described below may be accepted in lieu of education.

    2.2 EXPERIENCE

  • One (1) to two (2) years of experience in sales.

  • Previous experience in hydraulic, electrical, mechanical, or automotive repair is strongly preferred.

  • Education as described above may be accepted in lieu of experience.

  • Experience working in an ISO 9001 environment is considered a plus.

    2.3 KNOWLEDGE AND SKILLS

  • Strong selling skills.

  • Good personal motivation.

  • Good communication skills.

  • Good, safe work habits.

  • An exceptional working knowledge of hydraulic and/or hydrostatic components, equipment operations, and mechanical functions.

  • Strong interpersonal skills.

  • Basic marketing understanding.