Gulf Controls District Manager - Southern District

  • Job Tracking ID: 512893-604132
  • Job Location: Tampa, FL
  • Job Level: Management
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: January 09, 2018
  • Years of Experience: 5 - 7 Years
  • Starting Date: ASAP



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Job Description:

The District Manager (DM) is responsible to achieve the profit potential in one’s assigned district, while conducting oneself only within the highest standards of business and personal ethics. This position includes direct account responsibility and management of sales personnel (Territory Managers) in the district. The District Manager shall continuously develop one’s skills in the art and science of sales, sales management and application of all product lines offered.

Specific responsibilities and authorities may include:

  • Personal sales call visits to customers.

  • Develop and maintain relationships with our customer’s Engineering, Purchasing and Management personnel.

  • The DM should understand the principals of motion controls and achieve certification(s) from Industry-recognized source(s).

  • Size, select & specify components suitable for our customers’ requirements and assist TMs in doing so. Enlist help as necessary from Product Managers & factory personnel in this regard.

  • Draft e-mails, letters and other written communications to customers that promote our company and its products and assist TMs in doing so.

  • Create & assist TMs in creating Kits and Bills of Material (BOMs) to capture business requiring this value-added service.

  • Demonstrate products using samples, communicating benefits and problem-solving advantages over alternative approaches.

  • Arrange "Lunch-and-Learns" and other customer training.

  • Create quotes using company-established guidelines. Copies of quotes are to be sent to the Tampa office for filing in the quote folder.

  • Take action as required by the company’s sales lead policy. Record lead follow-up results in the CRM system. Monitor turnaround times of leads by TMs.

  • Work with the Customer Service team to enter orders, expedite orders and remove stumbling blocks frequently encountered in day-to-day business transactions.

  • Joint sales calls will be made with our Principal’s representatives, Product Managers and Territory Managers. Send the Visitor Sales Call Planner form for Principals in advance to the Tampa office as an aid in planning.

  • Assist the Sales Manager with scheduling joint sales call Visitors

  • Regularly review the Visitors calendar with TMs to insure preparedness for joint sales calls.

  • Promptly respond to customer requests, directly or through a Territory Manager

  • Assist TMs and customers with start-ups of our systems and products.

  • Record sales visits in the Customer Relationship Management (CRM) system.

  • Read TMs call reports in the CRM and keep current with TM & customer actions

  • Record and update Projects & Funnel Projects in the CRM system.

  • Regularly review Projects & Funnel Projects in the CRM with TMs.

  • Maintain personal account records and all required documentation in an up-to-date condition. This includes project files, customer part numbers, contact names and competitive part numbers & usage.

  • DM’s approval is required by TMs for:

    • Special pricing in competitive situations

    • Special stock, using the Special Stock Authorization Form

    • Changes to Key Account List

    • Communication with Principals, especially if more than one Principal is involved in a single opportunity or there is a highly charged emotional situation (late delivery, for example).

    • Forecast and assist TMs in preparing sales forecasts for the upcoming year.

    • Review TM performance twice each year. The mid-year review is informal.

    • Assist GCC Management and HR in the recruiting and training new TMs

    • Maintain a professional image. This includes the requirement that the DM observe a dress code that includes clean clothes in good repair, a collared dress shirt, tie and good personal hygiene.

    • Attend and participate in company Sales Meetings

    • Support and participate in the organization’s continual improvement program to conform to ISO 9001 requirements and understand the implications of not conforming with the Quality Management System.

      • Ensure processes are delivering their intended outputs.

      • Ensure the promotion of customer focus throughout the organization.

        Demonstrate leadership and commitment with respect to the quality management system by:

        a) taking accountability for the effectiveness of the quality management system;

        b) ensuring that the quality policy and quality objectives are established for the quality management system and are compatible with the context and strategic direction of the organization;

        c) ensuring the integration of the quality management system requirements into the organization’s business processes;

        d) promoting the use of the process approach and risk-based thinking;

        e) ensuring that the resources needed for the quality management system are available;

        f) communicating the importance of effective quality management and of conforming to the quality management system requirements;

        g) ensuring that the quality management system achieves its intended results;

        h) engaging, directing and supporting persons to contribute to the effectiveness of the quality management system;

        i) promoting improvement;

        j) supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility.

      • Other duties as assigned.

Experience and Skills:

EDUCATION AND TRAINING

  • Bachelor’s degree in a technical or business field, or five to seven years related experience and/or training; or equivalent combination of education & experience.

EXPERIENCE

  • Must have a proven record of meeting or exceeding sales goals.

  • Experience working in an ISO 9001 environment a plus.

  • Five to ten years of experience in fluid power or other motion technology sales.

KNOWLEDGE AND SKILLS

  • Strong interpersonal skills with the proven ability to build and maintain customer-supplier relationships.

  • Must have well-developed verbal and written communication skills, with the ability to present professionally to all levels within an organization.

  • Must have ability to organize, prioritize and multitask effectively.


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